BOOKSOURCE PRIVACY NOTICE
Last Updated May 24, 2021
Protecting your information is important to us. The following guidelines set forth our general privacy practices and principles that apply to information we collect through our website located at https://www.booksource.com, the Booksource Classroom application and any mobile apps offered by GL group, Inc. d/b/a Booksource, on the Apple App Store or Google Play (together, the "Services") The Services are owned or operated by GL group, Inc., or companies related by common ownership or control (together, “we,” “us,” or “our”). We use this privacy notice to clearly disclose to you our privacy practices in a manner that is easy to understand. If there is something you do not understand about our privacy practices, please feel free to contact us at [email protected].
While we provide educational books and other services, we do not intentionally collect personally identifiable information directly from students or other persons under the age of 18, so please do not use the Services if you are under the age of 18. We do not knowingly collect any personal information from children under the age 13 without consent. We may change this notice from time to time so please check back often. If we significantly change our collection, use, or disclosure practices, we will try to send you a notice via email if you have provided us with an email address. Please keep in mind that some of the services mentioned specifically in this notice may not be available on the site at this time.
Our Services are used to provide you information about the services we offer for schools and educators to purchase, receive, and organize classroom books.
In brief: As part of providing services to you, we may collect personal information about you. | As part of providing our Services to you, we may collect information, including personal information, about your school or other organization. Personal information is data that can be used to identify you. The information includes but is not limited to:
If you access our site, send us an email, fill out a feedback form, call us, or communicate with us in any other way, we will collect that information in order to respond to your request, feedback, or question. We will use and share information you provide to us only as described in this Privacy Policy. We may also collect certain technical information from you ("Technical Information"). |
Information about the device(s) you use to access our website, including MAC address, IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device type, and device identifiers
Information about your visits to our website, including the full URL clickstream to, through and from these websites (including date and time)
Information we need and use to facilitate your use of our website (including to provide access to third-party websites and services), such as URL requests, destination IP addresses, or device configuration details
Webpages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page
In brief: We collect information from you directly when you enter it into a form on our Services. We collect information from you indirectly and automatically through the use of cookies, web beacons and log files. | Direct Collection We collect much of the information listed above directly from you when you submit it to us through the Services. This includes information you share on the Contact Us page of our website or through email via [email protected]. Indirect Collection – Cookies and Other Technology As part of offering and providing customizable and personalized services, we use cookies and other online tracking technologies to store and sometimes track information about you. We may use these technologies to:
The types of technologies we use include: Cookies. A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer’s hard drive. Cookies enable us to identify your browser as a unique user. Cookies may involve the transmission of information from us to you and from you to us. Cookies may also be used by another party on our behalf to transfer information to us in accordance with their privacy statement. Some cookies are "persistent cookies." They are used by us each time you access our website. These include cookies that keep you signed into your account and enable us to keep your "Wish List" populated in our database. Other cookies are called "session cookies." Session cookies are used only during a specific browsing session. We may use a session cookie, for example, to remember that you have already navigated through a particular menu, or that you have entered in age information for a portion of a site that is restricted by age. We may also use "analytics cookies" that allow web analytics services to recognize your browser or device and, for example, identify whether you have visited our |
website before, what you have previously viewed or clicked on, and how you found us. Analytics cookies may collect information about your location. This information is provided anonymously for statistical analysis only. Analytics cookies are usually persistent cookies.
Google Analytics. If you do not want your activity on our website to be tracked by Google Analytics, you may opt out by using this link: http://tools.google.com/dlpage/gaoptout?hl=en
Web Beacons. We also employ a software technology called a clear GIF (Graphics Interchange Format), also known as a pixel tag or Web beacon. A clear GIF is a line of code that we place on our Services or in e-mails which allows us to analyze our advertising and the general usage patterns of visitors to our Services. These help us better manage content on our site by informing us what content or promotions are effective. Unless you consent, we do not collect personally identifiable information from you through the use of web beacons. You may not disable Web beacons.
Log Files. Like most standard website servers, we use log files. Log files track Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We utilize this information to analyze trends, administer the site, prevent fraud, track website navigation in the aggregate, and gather broad demographic information for aggregate use.
Social Networking. Our website permits you to use third party social networking platforms such as Facebook, YouTube, Pinterest, Twitter, LinkedIn, and Instagram. These plug-ins allow you to follow us on those services. When you use social networking platforms and plugins, you share your information with them and their privacy notice applies to their disclosure of such information. In addition, they may be able to collect information about you, including your activity or may notify your connections on the social networking platform about your use of our website. Such services may allow your activity to be monitored across multiple websites for purposes of delivering more targeted advertising. Please note that their own privacy polices apply and we encourage you to read them. We may add new social networking plugins and buttons to our website from time to time.
Advertising Services. While Booksource does not serve targeted third-party advertising on our website, when you use social networking plug-ins or other third-party services that interface with our website, those plug-ins or services may engage in targeted advertising. You can control your advertising preferences and opt out of certain advertising by using tools by the Network Advertising Initiative, Web Choices, or Google.
In brief: You can always choose not to submit information. You can disable cookies in your browser. You can choose not to use social networking plug-ins. You can opt-out of our marketing related emails. | Direct Collection. If you do not want to share your information, you can choose not to participate in a particular service or activity. Cookies. You may disable browser cookies in your browser or set your browser to warn you when a cookie is being sent. You may lose some features or functionality when you disable cookies. Remember, also, that disabling cookies is browser specific. If you log on using Google Chrome, you must also disable cookies in Safari if you use that browser at a different time. Web Beacons. It is not possible to disable Web beacons. Log Files. It is not possible to disable log files. |
Social Networking. If you do not want to share your information, you can choose not to use social networking plug-ins.
Marketing Emails. To ensure that you will not receive recurring marketing or other information from us unless you choose to, we will provide you with simple instructions on each marketing email from us for you to let us know that you have chosen to stop receiving such emails from us.
Do Not Track. Do Not Track (DNT) is a privacy preference that users can set in their web browsers. Our website does not track users across multiple websites, so enabling this setting will not affect your experience on the website.
In brief: Our main goal in collecting information is to improve the site and provide you with the best possible experience on the site. For example, by using the information we collect, we can provide you with an easy to use and readily available forum to ask questions about our products and services. | We may use your personal information and Technical Information to:
We use and share location data only to provide and improve our service. We use analytics cookie information for analytics purposes but do not associate your personal information with them. |
In brief: We collect your personal information and may use third party service providers to assist with that collection. | When you are on our site and are asked for personal information, you are sharing that information with us and our affiliates and service providers. Although we generally operate the Services and collect the information, we may engage third party service providers to assist us in that collection. |
Other websites to which we link may collect personally identifiable information about you when you visit those sites. The information practices of other websites linked to our websites are not covered by this privacy notice.
In brief: We share your information with companies who assist us in providing services, when we need to protect our website or information and when we sell our businesses. We do not sell your personal information to third parties. | We will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. These are some of the ways that your information may be disclosed: Service Providers We occasionally hire other companies to provide limited services on our behalf, including website development, data storage and operation, analyzing website use, processing payments, and processing data. We will only provide those companies the information they need to deliver the service, and they are contractually prohibited from using that information for any other reason. Data in the Aggregate We may disclose “blinded” aggregated data and user statistics to third parties. Blinded data is data that does not identify an individual person. Other We also may disclose your information in special cases. For example, when we believe that we must disclose information to identify, contact or bring legal action against someone who may be violating our Terms of Use, or may be causing injury to or interference with our rights or property, other website users or customers and their information, or anyone else who may be harmed by such activities. We may disclose access or monitor your personal information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service and improve our products and services and our information security. As we continue to develop our business, we may buy or sell businesses or assets. In such transactions, confidential customer information generally is one of the transferred business assets. In the event of a transaction involving the sale of some or all of our businesses, customer and site visitor information may be one of the transferred assets and may be disclosed in connection with negotiations relating to a proposed transaction. In such case, the transferred information may become subject to a different privacy notice. |
In brief: We offer our customers choices for the collection, use and sharing of personal information. | You may contact us at [email protected] if you wish to view, edit, or delete your personal information from our database, and we will use commercially reasonable efforts to accommodate your request. If you believe that any inaccurate or inappropriate information has been obtained or provided to others through your use of our Services, you should contact a representative at [email protected]. |
In brief: | Financial Information |
We use commercially reasonable efforts to protect your information. Our Services do not use encryption except where noted. | We use TLS encryption when you submit payment information to purchase products on our website. Our webpages are using encryption when you see "https" in the URL or the padlock symbol. Other Information Because information sent through the Internet travels from computer to computer throughout the world, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Except as specifically stated, this site does not use security encryption measures. Information that you disclose by use of this site (as with any site that is non-secure), by posting a message or using e-mail, potentially could be collected and used by others. This may result in unsolicited messages from third parties or use of such information by third parties for their own purposes, legal or illegal. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems. |
In brief: California residents are entitled to additional protections under California Law including the right to request information about third parties to whom we disclose information for marketing purposes. | Requests for Information Under Current Law California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email or written request at the address below. Make sure to state that you are a California Resident. In addition, a business subject to California Business and Professions Code Section 22581 must allow California residents under age 18 who are registered users of online sites, services, or applications to request and obtain removal of content or information they have publicly posted. Your request should include a detailed description of the specific content or information to be removed. Please be aware that your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances. As stated above, persons under the age of 18 are not permitted to use our website. California Consumer Privacy Act This Privacy Notice for California Residents supplements the information contained in above in our general privacy policy and applies solely to visitors, users, and others who reside in the State of California. Your Rights The California Consumer Privacy Act ("CCPA") grants State of California residents the following rights, to:
Categories of Personal Information We Collect |
We collect, or may collect, information that identifies you, your household or your device or is reasonably capable of being connected with or linked to you, your household, or your device ("Personal Information"). Personal information does not include public information available from government records, de-identified or aggregated information or information that is protected by certain laws such as HIPAA for health-related information and the Gramm-Leach Bliley Act (GLBA) for certain financial information.
We collect the following categories of Personal Information:
Identifiers
First and last name
Job Title
Email address
Mailing address
Phone number
School or organization
School district
Internet Protocol (IP) Address
Personal Information Listed in the California Customer Records Statute
The above identifiers
Credit card number or debit card number
Characteristics of Protected Classifications
Not collected
Commercial Information
Information you disclose when you ask us a question about our website or services
Payment processing information
Biometric Information
Not collected
Internet or Other Electronic Network Activity Information
Cookies
Domain name
Browser type
Device identifiers including MAC address
Device type
Browser plug-in types and versions
Operating system and platform
Time zone setting
Usage and viewing data
Geolocation Data
Information that tells us from where you access our website
Sensory Data
Not collected
Professional or Employment-Related Information
Job Title
Job Description
Place of Employment
Non-public Education Information
Collected only in our roles as a service provider for schools or organizations using the Booksource Classroom application.
Inferences Drawn from Other Personal Information
Not collected
Categories of Sources of Personal Information
We collect information from the following categories of sources:
Directly from you. For example, when you register submit information on our website or share on the Contact Us page of our website.
We may share information in all of the above categories if our company is sold or we engage in a merger or other such transaction.
From Third Parties. For example, when you apply for a job, we may receive personal information when we conduct background checks.
How We Share Your Personal Information
We share information in each of the above categories as follows:
All categories of information
We will share information in all of the above categories if our company is sold or we engage in a merger or other such transaction.
We will share information in all of the above categories of information in connection with a law enforcement request that is compliant with the California Electronic Communications Privacy Act.
Identifiers
We share identifiers with service providers who use that information only to provide services to us such as website development and operating, sending postal mail or email, analyzing website use, storing information, and processing data.
Personal Information Listed in the California Customer Records Statute
We share credit card information with service providers who process payments on our behalf.
Internet or Other Electronic Network Activity Information
We share this information with our data analytics providers
How We Use Your Information
See "How Do We Use Your Information" above to learn how we use your information. We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
How We Retain and Store Your Personal Information
We retain your personal information for as long as necessary to fulfill the purpose(s) for which we collected it and to comply with applicable laws. We use reasonable security precautions to protect your information while in storage.
Requests to Know
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you.
Our business or commercial purpose for collecting or selling that personal information.
The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).
If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
sales, identifying the personal information categories that each category of recipient purchased; and
disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
Requests to Delete
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Complete the transaction for which we collected the personal information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise performing our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug online services to identify and repair errors that impair existing intended functionality.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
How To Submit a Request to Know or a Request to Delete
If you are an individual consumer who has provided us with personal information, please submit a verifiable consumer request to us by either:
Mailing us at the address below and asking for a Consumer Request Form; or
Emailing us at [email protected] and asking for a Consumer Request Form. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. To designate an authorized agent, email us at [email protected] and we will provide you with a form to make a designated agent request.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. To make a request, you must:
Mail or Email us to receive a CCPA Consumer Request Form
Complete the CCPA Consumer Request Form
Provide sufficient information that allows us to reasonably verify that you are the person about whom we collected personal information or that you are an authorized representative.
If you request the categories of information we collect, we require your first and last name, user ID, and your email address.
If you request the specific information or to have your information deleted, we require your first and last name, user ID, email address and information about your two most recent transactions with us.
Describe your request with sufficient detail that allows us to understand, evaluate and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
We will try to respond to your request within forty-five (45) days of when we receive it. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically by electronic mail communication.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
An amendment to the CCPA provides an exemption to the Right to Know and Right to Delete for personal information between a business and a person who is acting as an employee, director, officer, or contractor of a company, partnership, sole proprietorship, nonprofit, or government where the information is used in the context of a business transaction. This exemption is currently set to expire on January 1, 2021. Until that date, we will not respond to requests to know or delete that meet this exemption.
How to Submit an Opt-Out Request
We do not and will not sell your personal information to third parties. If we change that practice in the future, we will update our privacy policy and provide an opt-out link pursuant to the CCPA. We will treat any information that we collected prior such a change as though you opted-out of the sale of your personal information.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
Address for California Privacy Requests
Booksource
Attn: Business Development Department 1230 Macklind Avenue.
St. Louis, MO 63110 [email protected]
Please include your name, street address, city, state, and zip code (your street address is optional if you wish to receive a response to your request via email). We will not accept requests via the telephone or by fax. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
In brief: We do not sell your personal information. | Nevada law (SB 220), permits customers in Nevada to opt-out of the sale of certain kinds of personal information. A sale under Nevada law is the transfer of this personal information to third parties for monetary consideration so these third parties can then re-sell or license the sold information. We do not sell your personal information to third parties as defined in Nevada law. |
In brief: We do not collect, sell, or keep student personal information. | Booksource is committed to providing K-12 schools and districts with a large selection of new and classic titles as well as customized collections for Classroom Libraries. We provide a free application, Booksource Classroom, as a value add to our customers that helps organize, inventory, and analyze classroom libraries. Creation of a Booksource Classroom account and/or use of Booksource Classroom is not a prerequisite for buying trade books, book collections, or classroom libraries from Booksource. Booksource Classroom is designed to not require any Personal Identifiable Information (PII) for use. However, there are free-text fields into which teachers or administrators could enter any text including PII. In those situations, the school accepts the responsibility and risk. We do not disclose student information for the purpose of advertising to students. Personal information posted to the Booksource Classroom application by a school or other organization is subject to the privacy policy of such school or other organization. If you are a student, your school or organization determines how your personal information is used. Please see your school or organization's privacy policy for details. As the cybersecurity landscape is continuously evolving, so are Booksource’s cybersecurity measures. Security and privacy are important to Booksource and we strive to be compliant with federal and state regulations on the topic. |
or write us at:
Booksource
Attn: Business Development Department 1230 Macklind Avenue.